Only quality counts!

Quality Management (QM) is...

is the planning, control and optimization of business processes and value chains based on predefined requirements; The aim is to improve the quality of products and services or to maintain it at a consistently high level;

ISO 9001:2015

9001_ger_tc_p

DEKRA Certification GmbH
hereby certifies that the organization

Falk Albrecht GmbH Internationale Spedition
Vohwinkeler Straße 121, 42329 Wuppertal, Deutschland

for the certified area:

  • Internationale und Nationale Spedition
  • Scheduled transports and closed part and full loads
  • Warehousing
  • Picking
  • Distribution as well as
  • complementary logistical services

has implemented and maintains a quality management system in accordance with the above standard.

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QM includes, among others, the following measures:

  • Identifying and meeting customer needs and expectations
  • Definition of quality standards and objectives
  • Establishment of quality control processes and
    Quality tests
  • Analysis of error causes and improvement of processes
  • Education and training of staff
  • Implementation of continuous improvement processes